LIVE AQUARIUM PLANT - 1 Bunch of Lilaeopsis Novaezelandiae..
SIZE 2-4 lnches (Slightly different, May vary) 100% guaranteed free from algae, disease, pest and snail.
FREE ICE OR HEAT pack - Due to extremely weather, Ice and heat pack is available up on request. Simply put "ICE" or "HEAT" after your name on your shipping address.
7 DAYS STAY ALIVE GUARANTEED - We stand behind our products. For some reasons if our plants died within 7 days, please message us with a clear photo. Refund or replacement will be applied.
With 30 years experiences, please ensure that you will receive the best quality. Please do not hesitate to contact us if you have any question or concern. Our customer service team would be very happy to help you.
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Frequently Asked Questions
🌸 How long does shipping take?
Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.
🌸 Is free shipping available?
We do not currently offer free shipping. However, this may be added at some point. We apologize.
🌸 How can I get a tracking number for my order?
If your order has been shipped, we will add the tracking number to your order and notify you via the email address you entered when ordering.
🌸 How do I process a return or exchange?
For returns or exchanges, please contact us within 14 days of receiving the product, along with a receipt or screenshot of the purchase, and a photo of the product with the packaging or tag intact.
